OAUG Connection Point 2004 — The Point of Contact
September 12 - 15, 2004
Walt Disney World Swan and Dolphin Hotel
Orlando, Florida, USA
track descriptions | presentations | training sessions | panel sessions
Oracle Corporation Presentations at OAUG Connection Point 2004
Demonstrating the continued collaboration and partnership between the user community and Oracle Corporation, Oracle will be on hand at OAUG Connection Point 2004 to provide direction and strategies to help you improve processes and manage your most critical information assets.
Don't miss your chance to attend the following Oracle Sessions:
Information Driven Selling: Achieving Alignment, Collaboration and Effectiveness with CRM
Srinivas Tallapragads, Oracle Corporation
Selling is the foundation of your business. It is the driver for everything your company does from marketing products to providing superior customer service; so managing the selling process across your business is critical to your organization's success. Oracle provides CRM products which enable selling success by leveraging consistent and accurate information to drive alignment of employee behavior to corporate goals increase enterprise selling effectiveness, and support collaboration across direct, partner and online channels. Join Srinivas Tallapragads as he explains how Oracle CRM can help your company become an Information Driven Selling Organization.
Optimizing Customer and Field Service Operations with Oracle
Walt Sedlazek, Director, Oracle Corporation
Are you challenged with contributing to the bottom line even when you are running a resource-intensive service operation? In this session you will learn how Oracle helps deliver both profits and increased customer satisfaction. Discover how Oracle improves contact center efficiency with access to complete & accurate customer information, rapid issue resolution, and automatic verification of entitlements. You will also learn how to eliminate costly manual labor through web self-service, intuitive knowledge management, and integrated contract management. In addition, companies engaged in field service will learn how Oracle helps reduce spares inventory carrying costs and increase service technician utilization with the latest in mobile and wireless communications and functionality that is tightly integrated with the back office.
Leverage Oracle Advanced Procurement for Effective Supplier Relationships
Noah Eisner, Senior Director, Oracle Corporation
In this session you will hear about Oracle's state-of-the-art supplier relationship management (SRM) applications: Purchasing, iProcurement, iSupplier Portal, Sourcing, Daily Business Intelligence, and more. Hear how these solutions help organizations reduce costs, drive innovation, and most importantly, increase profits. Whether you are new to Oracle's SRM offerings or not, you will learn how the latest SRM tools can be combined with best-practices to positively impact your business. In addition, you'll receive valuable insight into Oracle's product development process and strategic road map.
The Future of Supply Chain Management: Oracle's Vision and Product Roadmap
Jeff Caldwell, Vice President, Oracle Corporation
During times of economic uncertainty, companies must adopt new strategies for operational efficiency and flexibility. Cost, quality, and timeliness still apply however, agility, risk management, and compliance are emerging as equally dominant supply chain management themes. This session covers Oracle's vision for supply chain leadership, and includes topics such as: extending lean initiatives beyond manufacturing, winning with global outsourcing, seamlessly integrating supply chain & customer-facing processes, and enhancing performance via real-time information. You will also hear how Oracle is continuing to invest in industries and how customers continue to find success using Oracle supply chain management applications.
What's New in Financials 11i.10
Folia Grace, Sr. Principal Marketing Manager, Oracle Corporation
Come hear what is new in Oracle Financials 11i.10.
Link Planning and Execution with Oracle Enterprise Planning and Budgeting
Jagdish Mirani, Sr. Director, Product Marketing, Oracle Corporation
Oracle Enterprise Planning and Budgeting delivers a scalable planning and analysis application that offers sophisticated data modeling and multidimensional analysis in a web environment and that is tailored for each customer's own business processes. This sessions covers how Oracle Enterprise Planning and Budgeting supports Oracle's strategy to provide a comprehensive corporate performance management solution linking planning and reporting with strategy and execution.
Daily Business Intelligence
German Arcineagas, Principal Product Manager, Oracle Corporation
Learn how Oracle Daily Business Intelligence empowers executives, managers and employees with better, more timely information to drive improved business performance while at the same time reducing the time and costs associated with implementing and maintaining conventional reporting systems.
Focusing on Information First
Cliff Godwin, Senior Vice President, Oracle Corporation
The Oracle E-Business Suite continuously improves by utilizing Oracle's industry-leading Internet Platform capabilities. In the upcoming releases, the E-Business Suite will adopt Oracle's latest Internet, portal, wireless, business intelligence, scalability, integration, and development technologies to improve accessibility, performance, flexibility, and extensibility. This keynote explains how Oracle applications leverage these advanced technologies to deliver state-of-the-art business practices throughout the E-Business Suite applications.
Oracle Enterprise Project Management: Improve Visibility and Efficiency in Managing Your Projects
Tim Douglas, Sr. Manager Oracle Customer Programs, Oracle Corporation
Given today's challenges of doing more with less, leading companies are managing their business activities as portfolios of projects and programs. Effective project and program management aligns resources to business goals; increases visibility and efficiency; and manages scope, schedule, and costs. Learn how Oracle Projects has evolved from a back-office Project Accounting tool to a complete set of Enterprise Project Management applications that integrate project information and business functions, including work management, financial management and resource management - Delivering insight to the desktops of your entire project team. This session provides a solution overview, discusses 11i.10 and future directions, and highlights integration with the Oracle E-Business Suite. By providing superior collaboration, visibility, and control of project information, Oracle helps ensure successful project delivery.
Moving From Client/Server ADI to Web ADI
Alex Drexel, Product Manager, Oracle Corporation
Web ADI functionality has expanded to provide a complete web based solution for integrating the desktop with the E-Business Suite. Discover the benefits of moving from client/server ADI to Web ADI, and learn about the features in Web ADI that have made this transition possible. The desktop integration offerings in the 11i releases have expanded well beyond the functionally offered in ADI and these capabilities will be discussed as will be future plans to allow customers to collaboratively develop desktop integration solutions. This presentation will be of interest to anyone who wishes to use office productivity tools, such as spreadsheet, with any product within the E-Business Suite.
Enhancement Request Process
Reggie Duda, Director, Applications Integration, Oracle Corporation
The OAUG and Oracle are pleased to present information about the pilot phase of their product enhancements joint efforts. This program is being revised in order to provide a channel for the user community to provide input on product features and functions; a collection, review and assessment mechanism; and a means for the user community to provide a prioritization of the various inputs via a voting process. Come learn answers to these questions and much more.
The New Generation of Small and Medium Size Businesses
Frank Prestipino, Vice President, WorldWide Marketing, Oracle Corporation
In the beginning business applications were decided based on what the business required. It was internally focused. There was little consideration to the way we interacted with the outside world. We were interested to automate our internal processes to be more efficient and reduce costs. Today, businesses of all sizes need re-think their business model, review their technology platforms supporting their business, listen closer to their customers and become more agile to new economic challenges.
The fact is that change is changing. Outdated business models and processes will not meet the new demands of competitive pressures, of global acuity, data security and integrity, regulatory mandates and on demand business intelligence.
Incremental gain is not enough. Small and Medium size businesses need to be ready to undergo more changes in the next 3 years than they did in the last 10 years.
This presentation will provide an outlook to new economic drivers, and new learning and thinking for strategies to uplevel to the new generation of business requirements.
Streamline Maintenance and Reduce Downtime
Ric Ginsberg, Vice President, Oracle Corporation
Attend this session to learn what Oracle has done to help you reduce downtime while performing routine maintenance (patching). The presentation also covers some tips and tricks, recommended patching strategies, and planned improvements to patching utilities.
Oracle Support Session
Presenter TBA, Oracle Corporation
Abstract not currently available.
Building Win-Win Channel Relationships with Oracle PRM
Bhushan Deodhar, Group Manager, Oracle Corporation
Making channel relationships work is no easy task. Your success depends not only on how many partnerships you have but also on how effective and profitable they are. To ensure your channel partners add to your top line, and not just your expense line, you need to help your partners succeed and in turn they will help you grow your business. Come hear how expanding your current Oracle footprint with Oracle Partner Management can help you build win-win channel relationships.
Beyond Web Ordering: Delivering Winning Customer Experiences
Abhijit Rele, Product Manager, Oracle Corporation
Are you an 11i Order Management customer? Did you know that if you are, you can easily add iStore to leverage the web and extend the core selling capabilities of your enterprise to all customers and partners. Oracle iStore enables you to use ecommerce as a strategic channel that supports the entire sales process, from lead generation to ordering to post-sales support, in a self-service manner.
Join Abhijit Rele and an 11i customer, as they illustrate how Oracle iStore can help your company build out a successful E-Commerce channel to:
- Lower cost of sales and cost of information distribution through self-service
- Offer more selling time to agents by automating routine tasks
- Grow top line and customer loyalty with integrated marketing activities
- Improve customer experience by meeting customer demands at all times
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