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oaug.org August 21, 2008 Volume VIII / Issue 15

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In This Issue

Oracle Applications Users Group (OAUG)

The Oracle Applications Users Group (OAUG) serves users of more than 65 Oracle Applications products including Fusion, E-Business Suite, PeopleSoft, Agile, Hyperion, Oracle Retail, Oracle Communications, Siebel and more. The OAUG is the home of the Knowledge Factory™, the ultimate, community-driven knowledge resource for Oracle Applications users.

Not an OAUG member? Join today!

OAUG News

2009 OAUG Board of Directors Call for Candidates

The call for candidates for the 2009 OAUG Board of Directors is now open. If you are an individual with strong strategic planning skills and are interested in expressing the views of a specific geographical region of the world and/or the needs of a specific Oracle Applications product, the OAUG welcomes your interest as a potential 2009 Director candidate.

Additional information regarding the call for candidates (PDF file), including the Director position qualifications, submission process and election process, is available on the OAUG Web site. The deadline for inclusion on the ballot is 11:59 p.m. EDT, Wednesday, September 10, 2008.

President’s Corner

2008 OAUG President Jan Wagner

2008 OAUG President Jan Wagner

The Oracle Applications Users Group (OAUG) has a solid track record of serving users of Oracle customer relationship management (CRM) applications. As Oracle’s portfolio of CRM applications has grown through acquisitions over the past few years, the OAUG has kept pace by offering programs, resources and unique networking opportunities to meet the needs of the increasingly diverse community of Oracle CRM applications users.

Recently, the OAUG’s CRM special interest group (SIG) community came together with a renewed focus, forming the OAUG CRM Connect SIG. This new SIG was formed to accommodate users of all Oracle CRM applications and to facilitate communication between the CRM users community and Oracle.

The OAUG continues to work with Oracle to serve the CRM community through the CRM Connect SIG, which provides educational Webinars, speakers and support for regional and industry meetings, interaction with other CRM users and opportunities for dialogue with Oracle associates. On behalf of the members of the CRM Connect SIG, Oracle will participate in two-part CRM Connect SIG meeting at Oracle OpenWorld 2008 on Sunday, Sept. 21, at 11 a.m. to 12 p.m. and 1 p.m. to 2 p.m. in room 3001 at Moscone Center. I encourage you to join the new CRM Connect SIG at Oracle OpenWorld to hear more about the group’s mission.

The CRM Connect SIG represents OAUG’s commitment to continually serve the broader CRM community, including PeopleSoft Enterprise, Siebel CRM and Oracle E-Business Suite users. The CRM Connect SIG is led by Nimish Shah, IEEE, and Robin Walker, Caliber Services, LLC. If you have any questions about this vibrant community, please contact Nimish at n.shah@ieee.org or Robin at rwalker@caliber-services.com.

To find out how to become an active part of this community, visit the CRM Connect SIG Web site.

 — Jan Wagner, OAUG President

Connect with the OAUG at Oracle OpenWorld 2008

Oracle OpenWorld 2008 is just weeks away. The Oracle Applications Users Group (OAUG) will be there, bringing you many opportunities to connect and learn with peers and experts from around the world.

And, don’t forget to stop by the OAUG membership information center in the User Group Pavilion in Moscone West, Level Two, to find out more about all that an OAUG membership offers and to register to win some great prizes.

For information about OAUG activities at Oracle OpenWorld 2008, visit the OAUG Web site.

EBS Customers: Take the Oracle Supportability Engineering Customer Survey

The OAUG Customer Support Council invites Oracle E-Business Suite customers to participate in an online Oracle Supportability Engineering Customer Survey.

The OAUG Customer Support Council fully supports the OAUG’s ongoing efforts to communicate members’ collective priorities to Oracle Corporation. The Oracle Supportability Engineering Customer Survey fits specifically with the Customer Support Council’s goal to represent the current customer base on support issues.

In partnership with Oracle, the OAUG Customer Support Council presents the Oracle Supportability Engineering Customer Survey and invites you to participate. This survey will be available through August 26, 2008.

Read the survey introduction from Oracle for more information about the Oracle Supportability Engineering Customer Survey.

OAUG Member Lon White Designated Oracle ACE

Lon White is a Certified Oracle Professional with more than nine years of experience with Oracle database administration and more than eight years of experience supporting Oracle’s E-Business Suite Applications environments. He has worked with numerous clients in the areas of architectural design, installation, implementations, upgrades and system assessments for the federal, public and commercial industries. Lon has been a board member of the Arizona OAUG (AZOAUG) for four years and is the current chair. Lon presents and moderates at local, regional and national conferences for Oracle Applications users and support staff. He is a co-author and technical editor of several books including Installing, Upgrading and Maintaining Oracle Applications Release 11i and The Release 12 Primer. Lon is the chief technology officer for Triora Group, LLC.

Global Software, Inc.

Global Software, Inc. is the #1 worldwide provider of Microsoft® Excel-based automation tools. Global’s products are used in 39 countries by over 100,000 users.

Phone: +1 919.872.7800
Fax: +1 919.876.8205
www.glbsoft.com
info@glbsoft.com

Oracle News

Monday News — Oracle Updates for the OAUG Community

Monday News is a collection of Oracle news items of interest to the OAUG community and is published the first Monday of every month. The July 7, 2008, edition is now available on the Oracle Web site. Highlights include:

Be sure to check the OAUG Web site often for the latest edition.

Oracle University Training Now Available in New Live Virtual Class Format

Oracle University’s online Live Virtual Class (LVC) is an educational experience that is comparable to the traditional in-class training — without the need for expensive travel. It’s online instructor-led training delivered in real-time via Web conferencing and voice-over-IP.

A series of Oracle 11i E-Business Suite courses is now available in this new training format and addresses topics such as time and labor management, advanced collections, product lifecycle management, workforce sourcing and deployment, project resource management and more.

More information about these courses is available on the Oracle University page on the OAUG Web site.

Oracle Real Application Testing

Did you know with Oracle Real Application Testing you can save up to 80 percent of your testing efforts as compared to manual and third party testing tools? Experience greater agility, lower costs, reduced risk and higher efficiency. Learn more now.

Maintain 1099 Capabilities for Two More Years — PeopleSoft 8.4 US Tax Update Service only from Oracle Advanced Customer Services

In response to high customer demand, Oracle Advanced Customer Services has created a 1099 Tax Update solution that combines software and expert services for Premier Support customers so you can issue 1099 Tax Forms, if you have not yet upgraded to newer versions of PeopleSoft. Learn more now (PDF file).

Application Grid: Oracle’s Vision for Next-Generation Application Servers and Infrastructure — Live Webcast September 10, 2008

View this live Webcast on Wednesday, September 10, 2008, at 2 p.m. U.S. Eastern, 11 a.m. U.S. Pacific to hear senior Oracle executives Hasan Rizvi, Steve Harris and Adam Messinger discuss the application grid. Learn how Oracle is combining cutting-edge technologies from its recent acquisition of BEA with the Fusion Middleware portfolio. Discover a new level of reliability, performance and “scale-agility” in your data center, with emphasis on efficiency for today’s challenging economic environment. Register now.

Vendor Product Awareness Sessions

A learning opportunity for OAUG members! Participate in these free educational sessions that are held several times each month. The interactive teleconference or Webcast sessions provide information about a variety of products and services that complement Oracle Applications. Upcoming sessions are listed below. Session abstracts are available on the OAUG Web site.

  • Optimize Your Oracle Investment: Ensure the Life of Your Enterprise System After Go-Live
    A Webcast Hosted by RWD Technologies
    August 25, 2008, 12:00 p.m. EDT / 9:00 a.m. PDT / 16:00 UTC
    Register now!
  • Ensuring Data Privacy
    A Webcast Hosted by Solix
    August 27, 2008, 2:00 p.m. EDT / 11:00 a.m. PDT / 18:00 UTC
    Register now!
  • 7 Steps to Financial Integrity in ERPs
    A Webcast Hosted by The GL Company
    September 8, 2008, 4:00 p.m. EDT / 1:00 p.m. PDT / 20:00 UTC
    Register now.
  • Load and Validate Data into Oracle EBS via Excel!
    A Webcast Hosted by More4Apps
    September 10, 2008, 3:00 p.m. EDT / 12:00 p.m. PDT / 19:00 UTC
    Register now!
  • Managing Revenue Recognition in Concert with Oracle Financials
    A Webcast Hosted by Softrax Corporation
    September 15, 2008, 1:00 p.m. EDT / 10:00 a.m. PDT / 17:00 UTC
    Register now!
  • Automated E-mail and Fax Document Distribution from Oracle E-Business Suite with XML Publisher Integration
    A Webcast hosted by STR Software
    September 17, 2008, 2:00 p.m. EDT / 11:00 a.m. PDT / 18:00 UTC
    Register now!
  • Revolutionizing Spreadsheet Automation: Enhance Your Oracle® Application Using Global Software, Inc.’s Microsoft® Excel-based Automation Tools Spreadsheet Server and Executive DASH™
    A Webcast hosted by Global Software, Inc.
    October 1, 2008, 2:00 p.m. EDT / 11:00 a.m. PDT / 18:00 UTC
    Register now!

The OAUG is now accepting applications from the OAUG Associate member community for 2008 OAUG Vendor Product Awareness (VPA) sessions. If your company is interested in hosting a VPA session, please refer to the OAUG VPA provider information page or contact Denise Quashie, OAUG director, strategic relations, at +1 404.760.8159 or dquashie@oaug.com.

OAUG eLearning

AIA in Action

September 16, 2008
Presented twice: 12:00 noon U.S. Eastern and 8:00 p.m. U.S. Eastern

Still trying to get systems to talk to each other? Learn more about Application Integration Architecture and Oracle’s latest approach to sharing information between different applications/systems. This session will explore Service Oriented Architecture (SOA) and drill down into the features of Application Integration Architecture to help you understand how it can benefit your organization. Presented by Robert McMillen, Triora Group, LLC.

Maximum 25 participants. Register now!

OAUG Conference and Event Updates

Oracle OpenWorld 2008

Oracle OpenWorld
September 21-25, 2008
Moscone Center
San Francisco, California

In partnership with Oracle, the OAUG is working to enrich the Oracle OpenWorld 2008 experience by providing relevant member-led education sessions, facilitating networking among industry peers and experts, supporting the value of user group participation, and cultivating meaningful, two-way connections between users and Oracle representatives. For information about OAUG activities at Oracle OpenWorld 2008, visit the OAUG Web site.

Details about Oracle OpenWorld 2008 are on the Oracle Web site.

Oracle with 20:20 Foresight — The AUSOUG and OAUG National Conference Series 2008

Oracle with 20:20 Foresight
Perth, WA
Sheraton Perth Hotel
October 6-7, 2008
Gold Coast, QLD
Conrad Jupiters
October 13-14, 2008

Have you registered for the conference yet? The Early Bird Registration rate currently applies and will save you AUD$75 off the standard fee. But hurry, you only have until 5 September.

The Perth and Gold Coast daily conference programs are now available on the conference Web site. Please note that some session times may change. Speaker and abstract details will be placed on the Web site soon.

You may register online or download a registration form (PDF file) and fax it to +61 (0) 7 3856 0850. And, don’t forget to book your accommodations. Excellent Group Registration Rates are also available. Get all the details on the Oracle with 20:20 Foresight Web site.

OAUG LINK 08

OAUG LINK 08
November 18-20, 2008
San Diego, California

The OAUG LINK 08 Conference, presented in cooperation with DMUG, PSCARE and PSAP, will be held November 18 - 20, 2008, at the Hilton San Diego Resort on Mission Bay! Registration is now open! Upon registering, you will receive information regarding hotel reservations.

DOAG 2008 Conference + Exhibition

December 1-3, 2008
CCN Congress Center Nuremberg East
Nuremberg, Germany

For more than 20 years, the DOAG annual conference has been the most important event of the German-speaking Oracle Community. Visit the DOAG Web site for more information about the DOAG 2008 Conference + Exhibition.

COLLABORATE 09: Technology and Applications Forum for the Oracle Community

COLLABORATE 09: Technology and Applications Forum for the Oracle Community

May 3-7, 2009
Orlando, Florida, USA

Save the date for COLLABORATE 09: Technology and Applications Forum for the Oracle Community. Visit the Web site often for conference news and updates!

Partners and Exhibitors

Don’t miss the opportunity to exhibit at COLLABORATE 09. Booth sales are now open. Download the Associate Members Benefit Brochure (PDF file) to get all the details. Contracts received on or before October 1, 2008 will participate in the initial booth selection process, so act now! We look forward to seeing you in Orlando in May! For more information please contact Erick Harrell, OAUG exhibit hall manager at eharrell@oaug.com or +1 404.760.4255.

Conference Presenters

The COLLABORATE 09 call for presentations will open on September 10, 2008. Watch for more information and specific instructions to be made available soon.

COLLABORATE 09: Technology and Applications Forum for the Oracle Community is presented by the Independent Oracle Users Group (IOUG), the Oracle Applications Users Group (OAUG) and Quest International Users Group (Quest). Save the date!

User Community News

New OAUG CRM Connect SIG — EBS/Siebel/PeopleSoft/Fusion

To better serve our members, the OAUG has recently affiliated the new OAUG CRM Connect SIG, which focuses on Oracle E-Business Suite, Siebel, PeopleSoft and Fusion CRM applications. This SIG is your connection for all things Oracle CRM related! The leadership is currently putting the finishing touches on their Web site. Be sure to check the site frequently for updates and information on what is happening in the SIG and in the world of Oracle CRM. For additional information, please contact SIG leaders Nimish Shah at n.shah@ieee.org or Robin Walker at rwalker@caliber-services.com.

Please join the OAUG CRM Connect SIG meeting at Oracle OpenWorld 2008 on Sunday, September 21, from 11 a.m. to 12 noon and from 1 p.m. to 2 p.m. in room 3001.

Call for Volunteers: Communications BRM SIG Coordinator and Board Members

The Geo/SIG community is looking for volunteers to work with the Communications BRM SIG. Geographic user groups (Geos) and special interest groups (SIGs) serve the grassroots of the Oracle community and offer additional educational opportunities and new product enhancements through their links with the OAUG and Oracle Corporation. SIG members share a common interest concerning specific Oracle Applications products, as well as a specific industry. SIG members may be geographically dispersed and typically meet at OAUG conferences and Oracle OpenWorld. For more information or to volunteer, please contact Aaronica Merritt, Geo/SIG Coordinator, at amerritt@oaug.com.

Multi National/Multi-Org. SIG Welcomes PeopleSoft User Community

The OAUG Multi-National/Multi Org. SIG (MNSIG) is pleased to announce that the SIG will now include the active participation of PeopleSoft application users.

Beginning with the OAUG MNSIG meeting during Oracle OpenWorld 2008, the SIG will focus on shared challenges, international implementations, multi-national project management, shared service support, intercompany transactions, statutory reporting implications and much more. Many of these challenges are not application specific, but are common among international and global ERP system users. The participation of PeopleSoft user groups will help the SIG develop a broader perspective on these issues and facilitate the sharing of best practices and networking in this difficult application area.

Join the OAUG MNSIG at Oracle Open World 2008 on Sunday September 21, 2008, at 1 p.m. - 3:15 p.m. in Moscone West, room 3005.

Please contact OAUG MNSIG Chairperson Hans Kolbe at hanskolbe@celantrasystems.com or Mohan Iyer at mohan@fscpsolutions.com for more information about the OAUG MNSIG.

Upcoming Geo/SIG Meetings

Click on the links for details regarding registration, agendas, presenter and sponsorship opportunities.

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